Privacy Policy, Data Protection & Service Terms
Our Commitment to Customer Data Privacy, Safety Standards, and Transparent Service Guarantees
Customer Information Privacy
We collect customer contact details, property addresses, and service histories solely to schedule inspections, deliver pre-calibrated products, and maintain warranty records. We never sell, rent, or trade customer information to third parties.
Warranty Terms and Fulfillment
Our 10-Year Termite Proofing Warranty covers structural retreatment if subterranean termites re-emerge in treated zones during the warranty term. Retreatment is performed at zero labor or chemical cost to the client upon presenting the stamped warranty certificate.
Key Service Protocols & Highlights:
- ✓ Strict Confidentiality of Client Names, Contact Numbers, and Site Inspection Data
- ✓ Secure Transaction Handling for Cash on Delivery (COD) and Online Bank Transfers
- ✓ Clear, Stamped Physical Warranty Certificates for Structural Termite Treatments
- ✓ Dedicated Dispute Resolution & Technical Support Line (0311-7241832)
Frequently Asked Questions
Q: How long is my customer service and warranty record retained?
A: Warranty records for termite proofing are maintained in our central digital database for 15 years to support warranty validation even if physical paperwork is misplaced.